Office 365: Administer and Support

  • administer Office 365 using the graphical user interface (GUI) and Windows PowerShell, understand, implement and troubleshoot the main Office 365 services: AD directory, Exchange Online, Skype for Business, SharePoint as well as Office 365.

IT professionals and system administrators.

Experience in the administration of Windows Server 2012 or newer, AD DS and name resolution including DNS Hands-on experience with Certificates (PKI) and PowerShell Knowledge of Exchange Server 2013 or 2016, Lync 2013 Server or Skype for Business 2015 Server and SharePoint Server 2013 or 2016 is a plus for taking the training Understanding of Microsoft cloud services and the Office 365 platform.

3 Days.

A rhythmic training during which the phases of theoretical contributions, exchanges, sharing of experiences and scenarios alternate.The many practical works offered during this training provide participants with a first practical experience of administration and Office 365 troubleshooting. For “Remote” training, they are carried out with a Teams or Zoom type videoconferencing tool, depending on the case, allowing the trainer to adapt their teaching. Find all the details on our website on remote sessions or virtual classes.

Office 365 services

Office 365 Services OverviewOffice 365 Licensing OverviewOffice 365 Tenant SetupOffice 365 customers

Administer Office 365 (tools and techniques)

Managing Office 365 with Administrative Portals Managing Office 365 with Windows PowerShell Managing Administrative Access in Office 365 Troubleshooting Administration in Office 365

Administer and troubleshoot synchronization of directories and its objects

Directory synchronization and federation overview Managing Azure AD Connect Managing user and group objects in Office 365 Troubleshooting objects and synchronizing directories in Office 365

Administer and troubleshoot Microsoft Exchange Online

Overview of Managing Exchange OnlineAdministering Exchange Online RecipientsAdministering Client Access Policies in Exchange OnlineTroubleshooting Exchange Online

Administer and troubleshoot Skype for Business

Overview of Managing Skype for Business Administering Connectivity and Users in Skype for Business Troubleshooting Skype for Business

Administer and troubleshoot SharePoint Online

Overview of Managing SharePoint OnlineAdministering SharePoint Online site collectionsAdministering external users in SharePoint OnlineConfiguring OneDrive for BusinessTroubleshooting SharePoint Online

Prepare and deploy Office 365 ProPlus

Office 365 ProPlus overviewManaging user-managed Office 365 ProPlus deploymentsTroubleshooting Office 365 ProPlus deployments

Administer and troubleshoot compliance and security in Office 365

Overview of Compliance Features in Office 365 Administering Azure Rights Management in Office 365 Administering Compliance Features in Office 365 Configuring and Administering Email Security in Office 365 Troubleshooting Office 365 Compliance and Protection